What Others are Saying

Testimonials for Our Private Investigation Company in Boise

Unique and innovative solutions .… highest ethical standards

Throughout the course of all of my dealings with Neal Custer, I can state unequivocally that his ethics and integrity are of the highest caliber. As can be appreciated, Neal operates his business in a realm which requires absolute confidentiality in the handling of often-sensitive issues. Neal and his staff observe the highest of ethical standards in their work.

Having retained Neal’s assistance on behalf of clients on several occasions, I am familiar with the manner in which he operates his business. It is Neal’s practice to meet with a prospective client, discuss the client’s wants and needs, and then propose options for achieving the client’s goals. Given Neal’s extensive background in security and investigations, he is able to propose unique and innovative strategies. However, at no time would Neal consider an action which would be either illegal, immoral, or unethical.

Neal Custer and Custer Agency, Inc. employ business practices which meet the highest ethical standards. Neal truly is worthy of recognition.

S and C.F.
Attorneys at Law


Professional …. dependable .… genuine desire to help

“When I first set up a meeting with Neal to discuss why I needed his help, I wasn’t sure what to expect. He was very professional and seemed to have a genuine desire to help me, but what really stood out to me was how comfortable he made me feel. He took the time to explain all of my options and helped me narrow down which course of action had the best chance for success with my particular situation.

I was also impressed with how dependable Neal was throughout the entire investigation. He was so good about taking my calls any time I had a question or concern, and he kept me informed of any progress that had been made. This was a very difficult time in my life, and I am forever grateful I had someone like Neal on my side. I cannot thank him enough.”

A.S. – Emmett, ID


Tenacious & thorough …. caring & compassionate .… outstanding credentials & experience …. ultimate professional

“A person expects a private investigator to be tenacious and thorough, but Neal is also caring and compassionate. Easy to talk to, he is genuinely concerned about his client’s well-being.

With outstanding credentials and experience, he is certainly the ultimate professional. Completely separate from some of the riff-raff who call themselves investigators, I would recommend Neal to anyone.”

S.R. – Idaho

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